PlacardPro · Mile Marker Technologies

Support

Get help with PlacardPro, your fleet account, driver provisioning, billing, or the PlacardPro iOS and Android apps.

// Available Mon–Fri — support@milemarkertech.com

// Contact

Get in Touch

✉️

Email Support

Best for account issues, billing questions, and feature requests. We respond within one business day.

support@milemarkertech.com

🌐

Fleet Console

Fleet administrators can access their portal directly. Sign in at your company's dedicated URL.

Use the console link provided in your account welcome email. Request access help

📱

iOS App

Download PlacardPro from the App Store. Questions about the app can be sent to our support email.

Download on the App Store

// Drivers

Driver Quick Start

If your fleet administrator just set up your account, here's how to get started:

/01 · DOWNLOAD

Get the App

Download PlacardPro from the Apple App Store on your iPhone.

/02 · ACTIVATE

Enter Your Code

Open the app and enter your mobile phone number. Enter the 6-digit activation code provided by your fleet manager.

/03 · SCAN

Scan Your BOL

Tap Scan BOL, photograph your Bill of Lading, and get instant compliance results.

/04 · DRIVE

Move the Load

Review every result and the original shipping paper, resolve flagged issues, and verify all transport requirements before departure. A passing scan is advisory and does not guarantee legal compliance.

Don't have your activation code? Contact your fleet administrator — they can generate a new code from the Driver Fleet tab in the fleet console and share it with you directly. If you need further assistance email support@milemarkertech.com.

// Fleet Administrators

Fleet Admin Quick Start

/01 · SUBSCRIBE

Get Licensed

Go to the Licensing tab in your console. Purchase driver seats at $9.99/driver/month.

/02 · ADD DRIVERS

Provision Drivers

Go to Driver Fleet and add drivers by name and mobile number. A 6-digit activation code is generated automatically — share it directly with the driver.

/03 · MONITOR

Watch Live

The Dashboard shows every driver's scan status in real time as they verify BOLs at the dock.

/04 · REPORT

Pull Reports

Use Report Builder to generate compliance reports. Export to PDF or CSV for safety reviews and audits.

// FAQ

Frequently Asked Questions

My driver doesn't have their activation code — what do I do? +

The app shows BOL Failed but the driver says the paperwork is correct — why? +

Does the app work without internet? +

How do I add or remove driver seats? +

Is PlacardPro approved by the DOT? +

Can I get a report of all scans for a DOT audit? +

How do I set up a new client portal for a different company? +

// Still Need Help?

Contact Mile Marker Technologies

Mile Marker Technologies
Holly Springs & Oxford, Mississippi
support@milemarkertech.com
placardpro.ai

We typically respond to support emails within one business day, Monday through Friday.